Return and Cancellation Policy

The warranty for a product is counted from the date of its purchase. It includes any manufacturing defect in material and workmanship. The warranty on product is applicable only for 30 days from the Billing date. However, it does not cover damages resulting during transportation, accidents, mishandling or tampering with the product.
For us to offer this level of service, however, we need a little help from the customer in the form of a detailed product inspection immediately upon delivery. Please log your complaint immediately on receipt of goods informed your respective Sales Person or call our customer care. Our team will take call to return back the material or to get it repair at Site.

**Ehoreca Return Policy:**

Thank you for shopping with Ehoreca! We strive to provide you with the best products and services. In the event that you are not completely satisfied with your purchase, we have outlined our return policy below:

**Return Period:**

You may return items purchased on Ehoreca within 30 days from the date of delivery.

**Eligibility Criteria:**

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Please ensure that all tags and labels are intact.

**Initiating a Return:**

To initiate a return, please log in to your Ehoreca account, go to your order history, and select the item(s) you wish to return. Follow the instructions provided to complete the return process.

**Customer Details:**

Ensure that you provide accurate and complete details during the return process, including your order number, contact information, and the reason for the return. This will help us process your return efficiently.

**Return Shipping:**

Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping method to ensure the safe return of your item.

**Refund Process:**

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within a reasonable timeframe.

**Exclusions:**

Certain items, such as perishable goods, gift cards, and personalized items, may not be eligible for return. Please check the product description for specific return information.

**Contact Us:**

If you have any questions or concerns about our return policy, feel free to contact our customer support team at support@ehoreca.com.

Thank you for choosing Ehoreca. We appreciate your business!

*Note: This return policy is a general template, and you may need to customize it based on the specific needs and circumstances of your e-commerce business.*